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  1. Warranty period option for items

    for items such as electronics etc there should be a warranty option so if that customer returns at any point you could scan the serial number and automatically see if the device is within the warranty period or if the warranty has expired

    2 votes
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      1 comment  ·  Admin →

      Thank you so much for your feedback.At this time we currently have options within the software for you to see and search the IMEI Number and refund days on a product being returned, however we are currently developing a way to give a warning when doing a refund on a product that is outside the refund days

    • Change the search parameters

      Currently, the search feature is a mess.

      I have my inventory for example, Apple iPhone 6 / 6S Shell Case - Black.

      This is descrptive and I figured easily searchable. There are spaces so that it can look for a specific key word. Unfortunetally, if I type in 6 shell or iphone 6 shell, it doesn't pop it up. This is because it is missing the / 6s.

      The search parameters are to literal. This means we need to go a longer way of just typing the first part of what we are looking for. Say iphone 6. From there…

      4 votes
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        completed  ·  0 comments  ·  Admin →
      • Barcode for combo item

        most of the time we pack 3 item together and it is difficult to search in list which package is it? especially in busy times.

        Can you allocate a barcode to a combo product please? and it also help to maintain the stock.

        1 vote
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        • allow employee commission on all categoryes right now only one category is allowed.

          allow commission on all categoryes right now only one is ollowed rigth now

          1 vote
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          • Please add a print option for cash counts, there are times we do a cash count and i want to print or save to verify that the cash was right

            Please add a print option for cash counts, there are times we do a cash count and i want to print or save to verify that the cash was right. we can add the print out to our day end reports and staple it together

            3 votes
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            • Store Open Alert

              Store open alert should be sent when first shift is open for the day and not when the first sign in is done

              5 votes
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                1 comment  ·  Admin →
              • Apple Store App

                First all I know the existen app, but won't work for me to check my store any time. Say's no data.

                Second I would like if you created the full app with (payment sale, workshop, inventory) We need this application since we have text messages for receipt

                3 votes
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                • Draw Count during Shift End

                  Can we have Draw count during shift end like we have now with shift open

                  2 votes
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                  • I like to add Vida Pay

                    . Now is Simple Mobile moving to them so Go smart and become important for us to usebecome important for us to use

                    1 vote
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                      1 comment  ·  Admin →

                      Hello, Thank you so much for your feedback . What you can do is add vida pay as a provider and have simplemobile and Go smart as the carriers but unfortunately for now we wont be having Vida Pay as an integration but i will have the developers team know so in can be incorportated for the future.

                    • Auto update

                      for my location's we take out the $20 and $50 and $100 for the deposits which is cash pick up, is there a way that: the leave cash can auto update ? also my locations are boost mobile stores, can you guys make it more easier when it come to boost mobile promo. I used to use square for my locations, so when there's a new promo, I can update that to all of my locations at once.. pleaseeeeee guys fix that if not I believe you guys going to loose customers, when it come to auto promo update the…

                      1 vote
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                        1 comment  ·  Admin →
                      • Counting the amount paid Revenue of a Layaway Payment on the same Day

                        When doing a layaway or taking a layaway payment, the system does not count that revenue until the item is fully paid off at different day. May we suggest to count any amount of money paid on same day to be counted, so it will reflect the correct revenue produced in that Day.

                        The problem is when the item is delivered then the whole amount is counted a sale for they day of the delivery, wich does not represent the correct amount of sales for that day of the delivery.

                        2 votes
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                          completed  ·  0 comments  ·  Admin →
                        • Transaction ID and or Pin number on Multiple items same receipt.

                          Currently when several things are added into one trasaction (accesories, more than one bill payment in one receipt, phones or other items and when they pay for bill payment together) the system won't provide or display the transaction id or pin number into the receipt. Can you guys look into this and see if it will be possible? This is important especially if is a pin number that a customer needs to add later one

                          5 votes
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                            Thank you for your feedback
                            At the moment the transaction id or pin is not added to a receipt that has mutiple sale and bill payments included is because automatically there is a sale going on, the receipt turns into a sale receipt instead of a bill payment receipt . I will forward this request so we can have this looked into and try to implement it .

                          • There should be an option in the software to send some kind of a alert when a certain product is below the minimum stock level.

                            There should be an option in the software to send some kind of a alert when a certain product is below the minimum stock level.

                            6 votes
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                              1 comment  ·  Admin →
                            • 1 Item number but sub scews with individual inventory cost for used phones

                              looking for 1 item number for say samsung s4 used but since i purchased alot of them for different cost looking for a sub category based off the imei to sell it out as.

                              1 vote
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                                completed  ·  0 comments  ·  Admin →
                              • Day End Receipt printed on big printer

                                day end report should be printed on big printer (letter/legal) rather than being printed on small receipt printer which wastes paper especially if you had alot of transactions throughout the day

                                3 votes
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                                • Aplying the discount on items on the Current Current batch Profit & loss daily report

                                  When doing the Current batch Profit & loss daily, the system calculates the profit of an item based on the Cost of the item and the retail price sold . it won't adjust if a discount is given. I don't know if this is a glitch or it has not bee implemented.

                                  1 vote
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                                    Thank you for your feedback , we did implement for you guys to be able to see in the lighting the discounts given and you are also able to see it in the profit and loss report adjusted.

                                  • WE NEED VIDAPAY INTEGRATION

                                    Please connect with VIDAPAY

                                    8 votes
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                                    • serial used and purhase should come under serialized inventory

                                      we normally sell both new and used stock. but when we check stock , we check serialized and then go back to used item and count one by one.
                                      There should be a function which comine those or we can see how many one model we have in stock.

                                      to keep track of our stock, i am adding supplier purchase and customer purchase under vendor. this makes a mess in the vendor list. this is not a good function. IF you need further explanation, please call me on skype.

                                      1 vote
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                                        completed  ·  0 comments  ·  Admin →
                                      • Text message facility in UK please

                                        Can you please add a text message facilty in UK please. We cannot text anyone in UK. Once a phone is repaired, a text message should go to the customer.

                                        0 votes
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                                          Unfortunately, our currently system works with wireless providers within the United States. We are going to do some research into how we can implement text messages for international customers. Thank you for your feedback.

                                        • Update Feedback

                                          Before throwing out updates, please take feedback from us as to what we need in real time. The latest update from you has all the Plan Add-ons removed and also in Term Payment receipts, there is no option for DEBIT/CREDIT/CHECK just CASH and OTHER. Its not reconcile-able!
                                          Thank you!

                                          1 vote
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                                            completed  ·  0 comments  ·  Admin →
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