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  1. When repair is done, there should be an option to text the person to let them know the phone is ready.

    When repair is done, there should be an option to text the person to let them know the phone is ready.

    57 votes
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    • 49 votes
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      • WE NEED VIDAPAY INTEGRATION

        Please connect with VIDAPAY

        8 votes
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        • There should be an option in the software to send some kind of a alert when a certain product is below the minimum stock level.

          There should be an option in the software to send some kind of a alert when a certain product is below the minimum stock level.

          6 votes
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            1 comment  ·  Admin →
          • Refund and exchange Transection should Display on Receipt

            Hi
            Its hard to figur out whether is sales receipt or regund/Exchange receipt

            6 votes
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              completed  ·  2 comments  ·  Admin →
            • running invoice to bill payment

              Can we please bring back " add to running inovice on bill payment" helps with customer are paying more then one bill

              5 votes
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                completed  ·  1 comment  ·  Admin →
              • Transaction ID and or Pin number on Multiple items same receipt.

                Currently when several things are added into one trasaction (accesories, more than one bill payment in one receipt, phones or other items and when they pay for bill payment together) the system won't provide or display the transaction id or pin number into the receipt. Can you guys look into this and see if it will be possible? This is important especially if is a pin number that a customer needs to add later one

                5 votes
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                  Thank you for your feedback
                  At the moment the transaction id or pin is not added to a receipt that has mutiple sale and bill payments included is because automatically there is a sale going on, the receipt turns into a sale receipt instead of a bill payment receipt . I will forward this request so we can have this looked into and try to implement it .

                • Can you create a point system for BILL PAYMENTS?

                  I want to provide a reward system for customers that rewards 1 point for every bill payment that they make. The amount of the bill does not matter.

                  5 votes
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                    completed  ·  2 comments  ·  Admin →
                  • Store Open Alert

                    Store open alert should be sent when first shift is open for the day and not when the first sign in is done

                    5 votes
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                      1 comment  ·  Admin →
                    • Open register without printing receipt

                      There are two options in printer settings 1) Print receipt on every transaction and 2) Open drawer with every print. Third one should be NO RECEIPT and it can just print a tiny single letter A or someting in order to send a command to register to open.

                      4 votes
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                        completed  ·  0 comments  ·  Admin →
                      • Please stop changing the way the windows and fonts look. About a month ago the software looked aesthetically perfect.

                        I recommend you work on the things that really need fixing such as the features that are there but not working. There was no need to fix the check out window, the new customer window, or the add new item in the repair window. These windows looked beautiful and now they do not look good at all. They look like someone clicked the zoom button on the screen.

                        4 votes
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                          completed  ·  4 comments  ·  Admin →
                        • Change the search parameters

                          Currently, the search feature is a mess.

                          I have my inventory for example, Apple iPhone 6 / 6S Shell Case - Black.

                          This is descrptive and I figured easily searchable. There are spaces so that it can look for a specific key word. Unfortunetally, if I type in 6 shell or iphone 6 shell, it doesn't pop it up. This is because it is missing the / 6s.

                          The search parameters are to literal. This means we need to go a longer way of just typing the first part of what we are looking for. Say iphone 6. From there…

                          4 votes
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                            completed  ·  0 comments  ·  Admin →
                          • The ability to attach pictures to repairs

                            I'd like to be able to attach pictures to repair tickets to show the condition the phone is in, as well as for when my tech opens it up and for example it is water damaged. We can snap a picture, attach it to the ticket and show the customer how extensive the damage was. This will help in cases where they customer denies the phone was ever water damaged, or claims it didn't have a certain scratch or something.

                            3 votes
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                              completed  ·  1 comment  ·  Admin →
                            • There should be an pickup sms option is there in repair

                              There should be an pickup sms option is there is there so that customer receive an sms that his repair is ready for pickup

                              3 votes
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                                completed  ·  1 comment  ·  Admin →
                              • Please add a print option for cash counts, there are times we do a cash count and i want to print or save to verify that the cash was right

                                Please add a print option for cash counts, there are times we do a cash count and i want to print or save to verify that the cash was right. we can add the print out to our day end reports and staple it together

                                3 votes
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                                • Day End Receipt printed on big printer

                                  day end report should be printed on big printer (letter/legal) rather than being printed on small receipt printer which wastes paper especially if you had alot of transactions throughout the day

                                  3 votes
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                                  • Apple Store App

                                    First all I know the existen app, but won't work for me to check my store any time. Say's no data.

                                    Second I would like if you created the full app with (payment sale, workshop, inventory) We need this application since we have text messages for receipt

                                    3 votes
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                                    • Credit Card Amount

                                      Can we have exact total for credit cards also, like we have for cash. Save time punching in Credit Card tender amount all the time

                                      2 votes
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                                        completed  ·  1 comment  ·  Admin →
                                      • Warranty period option for items

                                        for items such as electronics etc there should be a warranty option so if that customer returns at any point you could scan the serial number and automatically see if the device is within the warranty period or if the warranty has expired

                                        2 votes
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                                          1 comment  ·  Admin →

                                          Thank you so much for your feedback.At this time we currently have options within the software for you to see and search the IMEI Number and refund days on a product being returned, however we are currently developing a way to give a warning when doing a refund on a product that is outside the refund days

                                        • AFTER PROCCESSING A SALE THE CHANGE AMOUNT SHOULD STAY UP.

                                          CHANGE INFO DROPS OFF SCREEN TO FAST

                                          2 votes
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                                            Thanks for your feedback. Our team is going to work to make this screen available for more time. Until we are able to provide this improvement, you can view the change after a transaction on the bottom right side of the dashboard after a transaction is done.

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